OUR Warranty vs theirs

When you invest in a deck, peace of mind matters. Many contractors offer limited coverage or hide behind fine print. At Cascade, we stand behind our work for life—because quality should last as long as your home.

Our Warranty

  1. Covers all workmanship for as long as you own your home.
  2. Backed by clear standards: if something wasn’t built right, we fix it.
  3. Manufacturer warranties honored on materials (composite, vinyl, railing, etc.).
  4. Transparent exclusions: natural wood aging, misuse, or extreme weather.
  5. Service-oriented: issues are addressed head-on, not pushed aside.

Their Warranty

  1. Short-term coverage: often 1 year, sometimes 2–3 at most.
  2. Fine print loopholes: “normal wear and tear” often used to deny claims.
  3. No material support: leaves homeowners to chase manufacturers.
  4. Transferable confusion: some disappear if you sell your home, others vanish if ownership changes hands.
  5. Avoidance culture: instead of fixing, many point fingers at “materials,” “weather,” or “maintenance.”

Why It Matters

Your outdoor space is a major investment. A short warranty means risk is shifted back onto you after a year or two. Our lifetime coverage ensures you’re not left stranded if workmanship issues arise. With Cascade, you’re not only buying a deck—you’re buying the confidence that it was built to last.

BOTTOM LINE

  • Us: Lifetime workmanship coverage. Clear, simple, and honored.
  • Them: 1–2 years, full of exclusions, often unenforced.