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Warranty

At Cascade Fence & Deck, we aim to do things right from the start. We use high-quality materials and hire top-notch teams to make sure our installations last. We’re proud of our work and face any issues head-on.

Terms

Your Lifetime Warranty covers workmanship and not materials, which would be covered under manufacturer warranty. This Lifetime Workmanship Warranty is non-transferable and lasts as long as you own your home.

What is covered

  • Workmanship Defects – Improper fabrication or installation.
  • Material Defects – Manufacturers may offer a warranty – ask your sales representative for details.

What is not covered?

  • Natural aging of wood – cupping/warping, checking, knot holes, twisting, and splitting.
  • Defects allowed by selected grade of wood – knots, holes, wane, splits.
  • Damage caused by accidents, misuse, abuse, neglect, or unusual physical stress or modification of the product – this includes holding soil back.
  • Damage caused by shifting soil/terrain.
  • Stacking of soil, or any substance against the fence.
  • Items not covered in manufacturer’s warranty – ask your sales representative for details.
  • Acts of omissions of other trades.
  • Lightning, high winds with peak gusts of 55 mph or higher, or any other natural disaster.

Please keep in mind fence materials will change appearance, dimension and shape due to the process of aging and exposure to the elements.

How can we help?

If you have concerns or corrections don’t hesitate to contact us. We’ve got your back.

Contact us
Submit a warranty form

CASCADE FENCE AND DECK

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Contact Numbers

(360) 892-5478 Vancouver, WA
(541) 779-6092 Portland, OR
(360) 939-1471 Lacey, WA

CCB # 150983

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